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The trip has passed, and I haven't received any payment yet. What happened?

You can track your account balance by going to your account's "Settings," and under Payment Settings, you will find "Account Balance." The payment for each booking will be sent there at the end of the booking. sail.me will disburse your account balance at the end of the month to your bank details entered in your profile. You will receive the payment from sail.me according to banking delays, about 1 to 5 days later. Verify that you entered your IBAN by going to your account's "Settings" under the Payments section you will find "Payment Settings."

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