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My boat is insured by my insurance: What should I do in case of damages to the boat?
If your boat was damaged during booking, you have to declare the incident directly to your insurance agent.
Consider:
- filling out and signing a check-in/check-out sheet after verifying the conditions of the boat before and after the booking, with the presence of the renter(s).
- declaring the damages to your boat within 24 hours following the booking to the sail.me customer support by sending us an e-mail at [email protected] with the declared damages so that our team can disburse the security deposit.
- filling out a report along with explicit photos of the damages, your ID, the renter's ID, and the renter's boat license.
- declare the damages to your insurance agent so that they can estimate the reparation costs.
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