Can I cancel an accepted booking?
You can cancel an accepted booking if:
- Meteorological conditions prevent you/the captain/the renter to navigate the boat safely.
- The renter/the captain does not have the required experience/level to navigate the boat safely.
- The boat was damaged.
Note that by accepting a booking, you are committing to handle the booking. If you choose to cancel an already accepted (Upcoming) booking, you will be contacted by a member of our customer support to provide details on the cancellation reason. Note that in such cases our Cancellation Policy is applicable and having more than 2 unfounded canceled bookings will result in deleting your boat listing.
To cancel a booking, you should log in to your sail.me account and go to "Bookings," click on the corresponding booking details and click on the "Cancel Booking" button.
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